GM Roadside Assitance Q&A

Q: What is Roadside Assistance?
A: Chevrolet has a Roadside Assistance program to aid owners during an emergency and with other services.  It is a service 4 that comes with each new Chevrolet car, pickup and SUV.  Services provided include:

• 24-hour, 7 days a week toll-free 1-800-243-8872.
• Towing to the closes Chevrolet dealer (from a legal roadway).
• Flat tire change (using vehicle's spare).
• Battery jump start.
• Vehicle unlock service (costs for a new key and the labor not covered).
• Emergency fuel delivery (up to $5.00 worth).

Q: How do I contact Roadside Assistance?
A: If your Chevrolet vehicle is equipped with OnStar subscription, the customer can simply press the blue button for roadside assistance service.  If it is not equipped, please call 1-800-243-8872 to initiate roadside assistance for you vehicle.

Q: How long is my vehicle covered by Roadside Assistance?
A: Roadside Assistance is also included for 100,000 miles/5 years (whichever comes first) on all 2007 and 2008 Chevrolet passenger cars and light-duty trucks.  For model years prior to 2007, you vehicle is provided with Roadside Assistance for the term that matches its bumper-to-bumper warranty.  Please refer to the Owner's Manual for the specific warranty on your vehicle.

Q: Are there any costs to me for using Roadside Assistance?
A: There is generally no charge for any of the services listed while the vehicle is covered by the complimentary Roadside Assistance service.  However, additional charges may be incurred for some services, including towing the vehicle beyond the closest Chevrolet dealer; for non-warranty parts and labor; or for lost key replacements.  For details and additional information, please refer to Section 7 of the Owner's Manual.

3 Signs of Bad Brake Pads

Your braking system is such an important part of safety on the road and yet many people neglect to maintain and check its condition.  Your brakes control the motion and speed of your vehicle and will wear down over time.  It's important to change your brake pads whenever necessary otherwise it will lead to more damage to your vehicle.  It's much cheaper to change your brakes than replacing your rotors.  The brake pads are hidden behind the tires so you can't visually check the brakes without removing the tires.  Don't attempt to service your own vehicle unless you're confident you know what you're doing.  We highly suggest taking your vehicle to your closest certified auto mechanic. 

The service guys at Joe Van Horn Chevrolet have compiled a list of three important signs that will tell you if it's time to change your brakes:

1. Squealing - Brake pads have an "indication" phase where the brakes still function correctly but there's a harsh screeching or groaning noise.  If the slightest touch on your brake pedal is causing this noise, then it's a definitive sign that your brake pads have worn down and need to be changed.  Get them serviced immediately otherwise it will lead to damage to the rotors.
2. Pulsing - If you press on the brakes and your vehicles pulses, you have a problem.  It's another obvious sign that your brakes have worn down and need to be serviced.
3. Grinding - If your vehicle has passed the squealing and have started to grind, stop driving your vehicle and get it inspected immediately!  Grinding noises usually result after the brakes have worn down and the tires are no grinding against the rotors.  Bring your vehicle in for inspection to check the condition of your rotors.  Your vehicle may require new rotors and brake pads.

 Keep this three things in mind while a drive and stay safe on the road!

"Cars for the Big & Tall"

MSN.com compiled a list of vehicles that would fit people who are taller than the average person by calculateing head room, leg room and hip room.

The Chevrolet Corvette and Chevrolet Equinox make the list of top 10.

2012 Chevrolet Corvette

2012 Chevrolet Equinox

Follow this link to read the full article: "Cars for the Big & Tall".

2012 Chevrolet Equinox: 4 Things Your Salesman Missed

The 2012 Chevrolet Equinox is a tremendous SUV, a highly-acclaimed crossover with a wide array of features.
It's impossible to cover them all, so we've put together a video of some of the more obscure features and design elements on the Equinox. Enjoy!!

Bring Diamonds & Dreams to Plymouth, WI!!!!

Everyone needs to follow this link [ Milton, WI Field Makeover ] to the Diamonds & Dreams website and watch the field makeover that happened in Milton, WI!! This dream can come true and we want this to happen in our home town Plymouth, WI but we'll need everyone's help!!!


Make sure you click the right arrow button to view this video. It should look like the photo below. Just take a few minutes to watch the amazing adventure.

If you don't know what Diamonds & Dreams is, please read this previous post: http://joevanhornchevrolet.blogspot.com/2012/04/help-plymouth-win-baseball-field.html.

Save Money = Supporting the Community!

Confused about the title of this article? Let me explain, the Plymouth Adult Community Center (PACC) and the Plymouth Intergenerational Coalition (PIC) are selling coupon booklets to raise money.

How does this help the community?

Help Plymouth Win a Baseball Field Makeover!

Joe Van Horn Chevrolet has always been dedicated to its community and will continue to support its home town. With Diamonds & Dreams we can work as a team to win prizes and get a baseball field in Plymouth rebuilt and sponsored by Chevrolet and its partners! In addition to the Diamonds & Dreams program, Joe Van Horn Chevrolet is also donating new equipment and $500 to a local youth baseball team.

To enter the giveaway go to http://www.chevybaseball.com.